Rosemeade Nurseries
Last updated: February 2026
Rosemeade Nurseries operates as a plant nursery offering mail order plants, plus some garden related services. Rosemeade Nurseries are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you place an order, sign up to newsletters or mailing lists, or otherwise interact with the business.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. What Personal Data We Collect
Rosemeade Nurseries may collect and process the following personal data:
a) When you place an order
- Name
- Billing and delivery address
- Email address
- Telephone number
- Order details and purchase history
- Payment information (payments are processed securely by third-party payment providers; Rosemeade Nurseries do not store card details)
b) When you join the mailing list or newsletter
- Name
- Email address
- Preferences related to marketing communications
c) When you contact us
- Any information you provide via email, phone, contact forms or social media messages
d) Website usage (if applicable)
- IP address
- Browser type and version
- Pages visited and actions taken on our website
(Collected via cookies — see Section 8)
2. How We Use Your Personal Data
Rosemeade Nurseries use your personal data for the following purposes:
- To process and fulfil orders, including delivery of plants and related products
- To communicate with you about your order or enquiries
- To send business newsletters, updates, offers, and plant availability information (where you have consented)
- To maintain our customer and mailing lists
- To improve our products, services, and website
- To comply with legal and accounting obligations
3. Legal Bases for Processing
Under UK GDPR, Rosemeade Nurseries rely on the following legal bases:
- Contract – where processing is necessary to fulfil an order or agreement
- Consent – for newsletters and marketing emails where you have opted in
- Legitimate interests – to operate and improve our business, maintain customer relationships, and send marketing to existing customers (where permitted)
- Legal obligation – to meet tax, accounting, and regulatory requirements
4. Marketing, Newsletters and Mailing Lists
Rosemeade Nurseries may send newsletters and marketing communications about our nursery, plants, events, or special offers if you have explicitly opted in.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in our emails, or
- Contacting us at info@rosemeadenurseries.com
Rosemeade Nurseries do not sell data to third parties for marketing purposes.
5. Sharing Your Data
Rosemeade Nurseries may share your personal data with trusted third parties only where necessary, including:
- Delivery and courier services
- Payment processors
- Website hosting or email marketing platforms
- Professional advisers (e.g. accountants)
All third parties are required to handle your data securely and in accordance with data protection law.
6. Data Retention
Rosemeade Nurseries retain personal data only for as long as necessary:
- Order and financial records are kept for legal and tax purposes (usually up to 6 years)
- Mailing list data is kept until you unsubscribe or ask for removal
- Enquiry correspondence is kept only as long as needed to respond and follow up
7. Your Data Protection Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at info@rosemeadenurseries.com.
8. Cookies (if applicable)
Our website may use cookies to improve functionality and user experience.
You can control or disable cookies through your browser settings.
9. Data Security
Rosemeade Nurseries take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration or disclosure.
10. Changes to This Policy
Rosemeade Nurseries may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.